For whistleblowing and other reports where people stay anonymous but need an answer. Turn on Settings → Anonymous follow-up and each person who submits is given a follow-up code, once. At https://intake.starstorm.dev/f/<form id>/status they enter it to read your replies and answer, with no account or email address. You reply from the submission on the Submissions tab; they see "The team", not your name.
Browser posts show the code on Intake's thank-you page (with a link on to your own). With fetch(), the response has "followUpCode": show it to the person, and do not store or log it. Intake keeps only a fingerprint, so a lost code cannot be recovered. Not yet available on end-to-end encrypted forms.
Your team is emailed when a reporter replies, and reminded daily about reports with no reply after 5 days or no update for 80 days, in line with the EU Whistleblowing Directive's 7-day acknowledgement and 3-month feedback. The emails never include what anyone wrote.